Fighting for Your Rights with Expertise & Compassion

When your insurance company refuses to honor the policy you’ve paid for, you need an experienced advocate who knows how to hold them accountable. At Floyd Personal Injury Law Group, we’ve been helping Kent, WA, residents resolve insurance disputes for over 40 years.

Founded in November 1984 by Jeffrey S. Floyd, our locally owned and operated firm is deeply rooted in Kent, Washington, and proudly serves clients throughout the Puget Sound area. Our mission has remained unchanged since day one: providing the highest level of service possible while ensuring our clients receive the compensation and peace of mind they deserve.

Our legal team represents clients in a wide range of insurance disputes, including:

• Coverage denial disputes
  
  
• Policy interpretation disagreements
  
  
• Claim valuation disputes
  
  
• Underinsured and uninsured motorist coverage disputes
  
  
• Medical expense coverage disputes
  
  
• Property damage and liability coverage disputes
  
  
• Bad faith insurance disputes
  
  
• Subrogation and premium disputes
  
  
• Claim handling and delay disputes
  
  

When you work with our firm, you gain a partner who understands Washington insurance law, policy language, and the tactics insurance companies use to minimize payouts.

Our Insurance Dispute Resolution Process

We take a thorough, strategic approach to every case:

1. Free Initial Consultation – We start with a no-obligation consultation to understand your dispute and review your insurance policy.
   
   
2. Policy Review – Our attorneys analyze your policy language, exclusions, and coverage terms.
   
   
3. Evidence Collection – We gather supporting documentation, expert reports, and claim file materials.
   
   
4. Strategic Negotiation – We negotiate directly with the insurance company to achieve fair results.
   
   
5. Mediation or Arbitration – When appropriate, we pursue efficient dispute resolution outside of court.
   
   
6. Litigation and Trial – If insurers refuse to act fairly, we are fully prepared to litigate.
   
   
7. Appeals – We pursue appeals of denied claims when warranted.
   
   

Throughout every step, we keep you informed with clear, plain-language explanations—no complicated legal jargon, just honest communication and expert guidance.

Our office, located at 555 West Smith Street, Suite 104, Kent, WA 98032, has served Kent residents since 1984. As a multi-generational Washington family, we understand the region’s insurance landscape, local court systems, and the real-world challenges Kent families face after an accident or coverage denial.

Our long-standing relationships with local insurance experts, adjusters, and medical professionals give us an advantage in understanding the full picture of each dispute. Whether you’re dealing with a property loss, auto claim, or denied medical coverage, we bring insight that only a local, experienced firm can provide.

Meet Our Team

Jeffrey S. Floyd – Founder & Principal Attorney
Over 40 years of experience resolving insurance disputes with integrity and skill.

Evan Floyd – Attorney
Brings modern insights and legal acumen to complement his father’s decades of experience.

Zach Walker – Case Manager
Provides detailed case management and client communication throughout the process.

Our team is driven by one goal: to ensure every client receives fair treatment and full compensation under their insurance policy.